Privacy Policy
Your privacy matters to us. Learn how we protect and handle your personal information.
Effective Date: January 15, 2025 | Last Updated: January 15, 2025
Information We Collect
Personal Information
Name, email address, phone number, and business details you provide when registering or contacting us.
Financial Data
Budget information, financial benchmarks, and performance metrics you choose to input for analysis.
Usage Information
How you interact with our platform, including pages visited, features used, and time spent on our service.
Technical Data
IP address, browser type, device information, and cookies that help us maintain and improve our service.
Automatic Data Collection
Our servers automatically collect certain information when you visit our website. This includes your IP address, browser type, operating system, referring website, pages viewed, and the date and time of your visit. We use this information to analyze trends, administer the site, track user movements, and gather demographic information.
Cookies and Tracking Technologies
We use cookies, web beacons, and similar technologies to enhance your experience and collect information about how you use our services. You can control cookie settings through your browser, but disabling certain cookies may limit your ability to use some features of our platform.
How We Use Your Information
- Provide and maintain our financial benchmarking services
- Process your requests and respond to your inquiries
- Generate personalized budget benchmarks and financial insights
- Send you important updates about your account and our services
- Improve our platform based on user feedback and behavior patterns
- Detect and prevent fraudulent activities and security threats
- Comply with legal obligations and regulatory requirements
- Conduct research and analysis to enhance our service offerings
Marketing Communications
With your consent, we may send you marketing emails about new features, educational content, and service updates. You can unsubscribe from these communications at any time using the link provided in each email or by contacting us directly.
Legal Basis for Processing (Philippines Context)
Under the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines, we process your personal information based on your consent, contract performance, legitimate interests, and legal obligations. We ensure all processing activities comply with Philippine data protection regulations.
Information Sharing and Disclosure
Service Providers
We work with trusted third-party service providers who help us operate our platform, including hosting services, payment processors, and analytics providers. These partners are contractually obligated to protect your information and use it only for the specific services they provide to us.
Legal Requirements
We may disclose your information if required by law, regulation, legal process, or governmental request. This includes compliance with court orders, subpoenas, or requests from law enforcement agencies in the Philippines or other jurisdictions where we operate.
Business Transfers
In the event of a merger, acquisition, or sale of our business assets, your information may be transferred to the new owners. We will notify you of any such change and ensure the new entity maintains the same privacy protections outlined in this policy.
Important: Aggregated Data
We may share aggregated, non-personally identifiable information about our users for research, marketing, or business development purposes. This aggregated data cannot be used to identify individual users.
Data Security
Technical Safeguards
- SSL/TLS encryption for all data transmission
- Encrypted storage of sensitive financial information
- Regular security audits and vulnerability assessments
- Multi-factor authentication for account access
- Firewall protection and intrusion detection systems
- Regular software updates and security patches
Organizational Measures
- Limited access to personal data on a need-to-know basis
- Employee training on data protection and privacy practices
- Confidentiality agreements with all staff and contractors
- Regular review and update of security policies
- Incident response procedures for potential data breaches
Data Breach Notification
In accordance with Philippine data protection laws, we will notify the National Privacy Commission and affected individuals within 72 hours of becoming aware of a data breach that poses a risk to your rights and freedoms.
Your Rights and Choices
Your Data Protection Rights
Right to Access
Request a copy of the personal information we hold about you, including how we use it and who we share it with.
Right to Rectification
Ask us to correct or update any inaccurate or incomplete personal information.
Right to Erasure
Request deletion of your personal information under certain circumstances, subject to legal and contractual obligations.
Right to Data Portability
Receive your personal information in a structured, machine-readable format or have it transferred to another service provider.
Right to Object
Object to certain types of processing, including direct marketing communications and automated decision-making.
Right to Restrict Processing
Request that we limit how we use your personal information under specific circumstances.
How to Exercise Your Rights
To exercise any of these rights, contact us using the information provided at the bottom of this policy. We will respond to your request within 30 days and may ask you to verify your identity before processing your request. Some requests may be subject to legal or contractual restrictions.
Account Settings and Preferences
You can update your account information, communication preferences, and privacy settings by logging into your account. You can also control cookie settings through your browser preferences.
Data Retention and International Transfers
Data Retention Periods
We retain your personal information only as long as necessary to provide our services and comply with legal obligations. Account information is typically retained for the duration of your active account plus three years after account closure. Financial benchmarking data may be retained longer for analytical purposes in aggregated, anonymized form.
- Active account data: Duration of account relationship
- Financial benchmarking data: Up to 7 years for analytical purposes
- Marketing communications data: Until you unsubscribe
- Legal compliance data: As required by applicable laws
- Website usage logs: Up to 24 months
International Data Transfers
Some of our service providers may be located outside the Philippines. When we transfer your personal information internationally, we ensure adequate protection through appropriate safeguards such as standard contractual clauses, adequacy decisions, or other approved transfer mechanisms under Philippine data protection law.
Data Processing Locations
Your information may be processed in the Philippines, Singapore, and other countries where our service providers operate. We ensure all locations maintain appropriate security standards and comply with applicable data protection requirements.
Changes to This Privacy Policy
Notification Process
- Email notification to registered users for material changes
- Website banner notification for 30 days following updates
- Updated effective date clearly displayed at the top of this policy
- Archive of previous policy versions available upon request
Continued Use
By continuing to use our services after we post changes to this privacy policy, you accept the updated terms. If you disagree with the changes, you may close your account and discontinue using our services.
Privacy Questions & Contact Information
If you have questions about this privacy policy, want to exercise your data protection rights, or need to report a privacy concern, please contact our Data Protection Officer using the information below.
info@forceconnectmax.com
+63744448440
0155 Saint Louis, Brookside Dr
Cainta, 1900 Rizal, Philippines
National Privacy Commission
If you are not satisfied with our response to your privacy concerns, you have the right to file a complaint with the National Privacy Commission of the Philippines at www.privacy.gov.ph.